Job Description
Advanced Copier Technician – Boise, ID
Pacific Office Automation
About Us
Pacific Office Automation (POA) is the largest independently owned document imaging and technology dealer in the U.S., with over 30 branches across 11 western states. Since 1976, we’ve built a reputation for excellence through long-standing partnerships with industry leaders like Canon, Sharp, HP, Konica Minolta, Ricoh, and Lexmark.
We’re more than just a tech company — we’re a community of passionate professionals committed to growth, innovation, and opportunity. Our goal is to be a long-term partner in your career by providing continuous training, advancement potential, and a supportive work environment.
Position Overview
We’re seeking an Copier Technician to join our Boise, ID field service team. This role may include a territory near you, covering Boise and surrounding areas.
We welcome experienced technicians but are also open to training motivated individuals with a strong technical aptitude.
Key Responsibilities
Diagnose, troubleshoot, and repair office equipment including copiers, printers, and fax machines
Deliver top-tier technical support and ensure customer satisfaction
Communicate professionally with clients to address service needs
Offer creative solutions for uncommon technical challenges
Manage time effectively while servicing your assigned territory
What We’re Looking For
Experience with Canon, Ricoh, HP, Xerox, or similar brands
Strong mechanical and electrical troubleshooting skills
Solid computer literacy and comfort working with technology
Customer-first mindset and a team-oriented attitude
Why Join POA?
Paid training and certification programs
Clear pathways for advancement and leadership opportunities
Collaborative team culture
Comprehensive benefits: Medical, Dental, Vision, and Life Insurance
401(k) with company match
PTO, vacation, and sick leave
FSA/HSA options
Our Commitment to Diversity
Pacific Office Automation is an equal opportunity employer. We value diversity and believe it makes us stronger. All qualified applicants will receive consideration without regard to race, color, religion, gender identity, sexual orientation, age, veteran status, or disability.
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