Job Description

About Us:
Guardian Angel Senior Services is a growing, mission-driven home care agency committed to supporting individuals in living meaningful, connected lives in the community. We believe in person-centered care that respects the dignity, values, and preferences of each client.

Position Overview:
The Community Engagement Navigator plays a key role in helping clients explore and engage with their communities in ways that are safe, fulfilling, and aligned with their individual needs and interests. This role supports vulnerable populations—including seniors, individuals with disabilities, and those managing chronic conditions or mental health challenges—by promoting social connection and access to community-based resources and activities.

Key Responsibilities:

• Build trusting relationships with clients while honoring their preferences, values, and goals.

• Act as a liaison between clients and community services to increase their comfort, independence, and participation in community life.

• Provide one-on-one support to clients by:

  • Researching and visiting community programs and resources

  • Assisting with appointment scheduling and transportation coordination

  • Accompanying clients to events or appointments as needed

  • Encouraging engagement in activities such as day programs, libraries, community centers, religious services, or local events

• Maintain clear documentation and communicate client concerns or changes to the office team promptly.

• Collaborate with internal staff and external service providers to ensure coordinated, respectful care.

Qualifications:

• Demonstrated understanding of patient-centered care

• Experience working with vulnerable and culturally diverse populations

• Familiarity with local community resources and willingness to research new ones

• Strong communication and interpersonal skills

• Able to set and maintain professional boundaries

• Critical thinking and problem-solving skills

• Ability to work independently and as part of a team

• Working knowledge of Microsoft Office and comfort with technology

• Valid driver's license and access to an insured, reliable vehicle

• Commitment to maintaining confidentiality and following HIPAA regulations

Preferred Education & Experience:

• Minimum 1 year of experience in healthcare, mental health, social work, or community services

• Degree in social work, psychology, sociology, public health, or a related field preferred but not required

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